E-Government: From Vision to Implementation: A Practical Guide with Case Studies

From the Publisher:
Investment in information and communication technologies (ICTs) by governments in the developing world has increased dramatically in recent years. Most developing countries are adopting ICTs primarily to modernise and increase internal efficiency as well as to improve service delivery.

This book is based on twelve case studies from six countries that are considered to be pioneers in developing E-applications. Analysing existing applications, Subhash Bhatnagar provides powerful and practical insights into emerging E-government trends in the developing world. He documents the impact and benefits of E-government on public sector reform, poverty reduction, and empowerment. A distinguishing feature of this book is that it integrates many perspectives - economic, managerial, and administrative - while not ignoring the technical aspects.